Effective Date: 3/8/2025
Last Updated: 3/8/2025

1. Who We Are
Welcome to The Pig ‘n Whistle, located in Kapparis, Paralimni, Cyprus. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, make a booking, place an order, or interact with us online.

Website: https://pignwhistle.com.cy
Contact: info@pignwhistle.com.cy

2. What Personal Data We Collect
We may collect and process the following information:

– Identity & Contact Info: name, phone number, email, address (for reservations or delivery)
– Account Details: username, password (if you create an account)
– Order Information: reservation history, order details
– Payment Info: processed securely via third-party payment providers (we do not store card details)
– Marketing Preferences: newsletter subscriptions and consent choices
– Technical Data: IP address, browser type, device info
– Usage Data: interactions on the website, pages visited
– Cookies: used to enhance functionality, analytics, and marketing

3. How We Use Your Data
We use your data to:

– Manage reservations and online orders
– Communicate with you about your booking or inquiry
– Send marketing or promotional offers (if you’ve opted in)
– Improve website performance and functionality
– Ensure security and fraud prevention

4. Legal Basis for Processing
We rely on the following legal bases:

– Consent: for marketing, cookies, and analytics
– Contract: to process bookings and orders
– Legitimate Interest: to improve services and prevent fraud
– Legal Obligation: to comply with local laws

5. Cookies & Tracking
We use cookies and similar technologies (e.g., Google Analytics, Facebook Pixel) to:

– Analyze traffic and improve performance
– Provide targeted advertising
– Remember user preferences

You can manage cookies via your browser settings or our cookie banner.

6. Third-Party Services
We may share your data with:

– Service Providers: for bookings, payments, email marketing
– Analytics Tools: such as Google Analytics
– Marketing Platforms: e.g., Facebook or Instagram for retargeting ads

These third parties are GDPR-compliant and process data only on our instructions.

7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

8. Data Retention
We retain your data only for as long as necessary:

– Booking/order data: 6 years (for legal/tax purposes)
– Marketing data: until you unsubscribe
– Cookies: according to type (typically 6–24 months)

9. Your Rights (GDPR)
You have the right to:

– Access your personal data
– Correct or delete your data
– Withdraw consent at any time
– Object to processing
– Data portability
– Lodge a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus)

To exercise any rights, contact us at: info@pignwhistle.com.cy

10. Marketing Communications
We may send you emails or promotions only if you’ve opted in. You can unsubscribe at any time via the link in our emails or by contacting us directly.

11. International Transfers
Your data may be processed outside the EU (e.g., by third-party services), but only by providers with appropriate safeguards (e.g., Standard Contractual Clauses).

12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Questions?
Contact us at: info@pignwhistle.com.cy
Pig ‘n Whistle, Kapparis, Paralimni, Cyprus